Get in Touch
We’d love to hear from you. Send us a message and we’ll respond as soon as possible.
Send Us a Message
Email Us
For general inquiries and support, email us anytime. We typically respond within 24 hours on business days.
Community Support
Join our Reddit community
Connect with other Counter Pro users, share tips, and get help from the community. Our team actively monitors and participates in discussions.
Response Time
Within 24-48 hours
We strive to respond to all inquiries within one to two business days. For urgent matters, please indicate this in your subject line.
Before You Contact Us
You might find quick answers to common questions in our FAQ section on the home page. We’ve compiled solutions to the most frequently asked questions about Counter Pro.
For feature requests, we encourage you to be as detailed as possible about your use case. This helps us understand your needs better and prioritize our development roadmap accordingly.
Frequently Asked Contact Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours during business days. Complex technical issues may take slightly longer as we ensure thorough investigation and resolution.
Can I request a custom feature?
Absolutely! We love hearing from our users. Select “Feature Request” as your subject and describe your idea in detail. Popular requests often get prioritized in our development roadmap.
I found a bug. How do I report it?
Please select “Bug Report” and include your device type, browser, and steps to reproduce the issue. Screenshots or screen recordings are extremely helpful for our debugging process.
Do you offer partnership opportunities?
Yes, we’re open to collaborations that align with our mission of providing free, accessible tools. Reach out with your proposal using the “Partnership” subject option.
You may also want to review our About page, Privacy Policy, Disclaimer, or AdSense Policy.